Search Orders

<< Click to Display Table of Contents >>

Navigation:  Orders Tab > Orders Menu >

Search Orders

Previous pageReturn to chapter overviewNext page

Within the Search Orders link you will be able to search for any orders on your site.

 

findorders

 

Keyword: type any keyword(s) inside this field to be searched within all your orders.

 

Order Status: choose from the drop down menu which order status you would like to find in the search.

 

Payment Status: choose from the drop down menu which payment status you would like to find in the search.

 

Any Date: select this option if you would like to search all dates available.

 

Date Range of: select this option if you would like to search from two different specific dates.

 

Click the search button when you have specified your search criteria.

 

 

Search Results:

 

results

 

Order #: when this field is blank an order was not completely placed on your site. It simply means the customer could have not placed the order or the items are sitting in their cart.

 

User: this column displays the customer's username.

 

Total: this column displays the total amount in dollars of the order.

 

Time: this column displays the time in which the items were added to the cart.

 

Ref #: this column displays the internal reference number that is generated by the site to track orders/potential orders that have not been made yet. (ie: items that are in a shopping cart, waiting to be purchased).

 

Details: this button will show you the products that make up the order.

 

Receive Payment: this button will bring you to a page where you can select the type of payment received and the system will collect only what is due on the order.

 

Ship Items: this button will ship items from the order using UPS only. The system will generate a tracking number and a bar coded shipping label that you may print and place on the package to be picked up by UPS.