Configure Outlook 2016

IMAP is a newer protocol that keeps all messages and folders on the server. In addition, IMAP idle is an optional feature of the IMAP protocol that pushes all new messages to Outlook as they are received by the mail server. Unlike POP, IMAP offers two-way communication between your SmarterMail mailbox and your email client(s). This means when you log in to the SmarterMail Web interface, actions you performed on email clients and mobile devices will automatically appear in the Web interface (and vice versa).


Follow these steps to create an Outlook 2016 IMAP account:

  1. In Outlook, go to File, Click the Info tab
  2. Click Add Account
  3. Click Manually configure server settings or additional server types radio button.
  4. Click Next.
  5. Click the Internet Email radio button.
  6. Click Next.
  7. Enter the following information:
    • Your Name:

    • Full Email address:

    • Incoming Server: mail.connectweb.net

    • Outgoing Mail server: mail.connectweb.net

    • User name: (Your full email address)

    • Password:
  8. Click Next.
  9. Your mail server requires SMTP Authentication, follow these steps.
    • Click on More Settings.

    • Navigate to Outgoing Server Tab

    • Check "My Outgoing Server requires SMTP Authentication".

    • Click OK.
  10. Click Next.
  11. Click Finish.

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