To extend the "Session Timeouts" login to your admin and go to the Chat
tab. Next click on the Settings link on the left "Chat Menu." The top
option, "Session Timeouts" will allow you to adjust the time in minutes
for both the representatives and the customers.
Article ID: 16, Created: 2/2/2011 at 11:13 AM, Modified: 2/2/2011 at 11:13 AM