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Charge Return

The Charge Return is basically a Credit Memo where you give the customer back money on their credit card.

 

Example:

In the Credit Memo, click Credit Card button and this message is shown.  Click Yes.

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The Enter Credit Card Amount form will be shown.  Enter the amount to return and click OK.

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Then MercuryShield form will be opened.  Swipe or enter the card number and click Process button.

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This message will be shown to let you know of the success of the payment returned.  Click OK.

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This is how it will be shown in the Payment tab after a successful charge return.

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