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To return a check payment, just click on the ellipse button and select Return.
This message will be shown. Click Yes.
And this confirmation message will be shown. Click OK.
This payment line item will be shown for the returned check payment. Notice that amount is shown as negative so it zeroes out the previous check payment. The Payment ID is the same as that of the original payment plus –R so you get to easily reference the said return to its original payment transaction.
Notice when check payment is returned, the Amount Due and Payments is updated.
Note that only check payment is allowed to be returned.