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Voiding Invoices

Void Invoice button is in the Invoice form > Tools dropdown list (click Tools button in the Invoice form) to allow you to void Posted or Unposted Invoice.


Invoice that can be voided must be:

a.)With no related payment transactions (non related credit card charge payment)
b.)In the case of a credit card charge, the said payment must be voided.

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This message will be shown when you void an Invoice and any of the above 2 requisites are not met.


For example, create an Invoice and then receive payments for that Invoice.  This message will be shown when you try to Void the Invoice with payments.

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