Voiding of Payment

To void a credit card payment (Mercury Integration), just click on the ellipse button and then Void.

 

This message will be shown.  Click Yes.

 

And this confirmation message will be shown.  Click OK.

 

This payment line item will be shown for the void credit card payment (charge).  Notice that amount is shown as negative so it zeroes out the previous credit card payment.  The Payment ID and Payment info is the same as that of the original payment, plus –R for Payment ID and NA for Payment Info (without Auto number) so you get to easily reference the said void payment to its original payment transaction.

 

Notice when credit card payment is voided, the Amount Due and Payments is updated.

 

Note that only credit card payment is allowed to be voided.